Motorider's storage facilities are being relocated to a new location. Due to this ongoing process, delivery times may be extended. Thank you for your patience and understanding.
Home
>
FAQ

FAQs

If the product is in stock:

Delivery within Lithuania usually takes 1-3 days;
To Latvia, Estonia and Poland - within 2-5 days;
To EU countries delivery is made within 5-10 days.
 
To ship your order outside the EU, please contact us by e-mail info@motorider.lt or by phone numbers listed on the website.
 
If the delivery of the order will take longer, we will contact you.
Delivery time depends on stock availability. If the selected item is out of stock, it can still be ordered and paid for. After receiving the payment, we will calculate the approximate delivery time and inform you by email.
 
If the product is out of stock, delivery within Lithuania will be made within 9 working days.
To Latvia, Estonia, or Poland, delivery will take up to 12 days.
For EU countries, the delivery time will average 15 days from the moment of order placement.
 
For shipping outside the EU, please contact us via email at info@motorider.lt or by using the phone numbers listed on the website.
 
If it will take longer to deliver the order, we will contact you.
 
•    Delivery cost within the territory of Lithuania: 5 € VAT included
•    Delivery to Latvia and Estonia: 10 € VAT included
•    Delivery to Poland: 20 € VAT included
•    Delivery to EU countries: 30 € VAT included
 
Delivery cost is fixed, regardless of the weight or size of the goods.
Orders placed in the online store www.motorider.lt will be delivered by courier service. Once your order is collected and ready for shipment, we will send you a message to your email containing a DPD number for precise tracking of your parcel.
Yes, of course. We will send you an SMS and an e-mail as soon as your order is ready for pick up. You can pick it up from Motorider store at Raudondvario pl. 131B, Kaunas, LT-47191, Lithuania
 
Goods in stock are usually ready for pickup within 1 working day. If you want to purchase goods that are currently out of stock, the order will be collected within 9 working days. If it takes more time our staff will cotact individually.
 

We hope you will have no problems with placing an order on www.motorider.lt website

But we have prepared a video for you, which will help to make the purchase process even easier and more convenient.
It is best to choose an ATV based on the height of the rider and the power of the ATV.
 
For children under 120 cm, gasoline ATVs with a 50 cm³ engine or electric ATVs with a power of up to 500 W are ideal.
 
For older children and teenagers, we recommend buying either gasoline quads with an engine capacity of 110-125 cm³ or electric ones with a power of 800-1500 watts.
 
Teenagers who already have experience driving an ATV can consider options of gasoline ones, with an engine 125-250 cm³, or electric, with a power of 1 kW or more.
 
For adult drivers, ATVs with an engine capacity of 400 cm³ or more are suitable.
Depending on your driving experience and the desired power of motorcycle, you will need to obtain a category A, A1 or A2 driving license.
 
Drivers with a category B license can obtain a license to drive light motorcycles (category A1) in Lithuania under a simplified procedure.
 
Category A1: engine displacement from 50 cm³ to 125 cm³. Power is not more than 11 kW and the weight coefficient does not exceed 0.1 kW/kg. It is also allowed to drive three-wheeled motorcycles with a power not exceeding 15 kW. Category A1 can be obtained from the age of 16.
 
Please contact us by e-mail at info@motorider.lt or call one of the numbers listed in the "Contacts" section or at the bottom of the www.motorider.lt page.

We will be happy to answer any questions you may have.
The Seller provides a quality warranty valid for a certain period of time. The specific warranty period and conditions are specified in the description of the goods. If the seller does not provide a warranty, the warranty regulated by legislation and legal acts shall apply.
 
For more detailed information, please visit the www.motorider.lt website and refer to the "Conditions" section.
 
We provide repair and maintenance services for ATVs, motorcycles and jet skis. We can also equip and adapt the vehicle according to your request.
 
More information about our services can be found on our website www.motorider.lt in the "Services" section.
 
ATVs and buggies up to 60 kW, which you purchase from our store, are registered as wheeled tractors with the municipality. To drive these vehicles, you must have a category B driver's license or a category TR1 license (which can be obtained by persons from 15 years of age).
 
If the power of an ATV or buggy exceeds 60 kW, you must have a TR2 license (which can be obtained from the age of 17).
 
ATVs and buggies can be driven on all roads except highways.

 
If you have received a low-quality product or not the one you ordered - please call one of the numbers listed in the " Contacts" section or at the bottom of the page www.motorider.lt and we will replace the product.
Buying in instalments online is a great way to buy the goods you want from the comfort of your own home. Simply add the desired items to your basket and at the payment stage choose one of the two instalment partners – “Inbank” or “Klix pay later”.
 
Why choose instalments?

- It's quick, easy, convenient and secure;
- You will receive an immediate assessment of your ability to pay and an answer about the conclusion of the contract;
- No need to go anywhere, everything can be done electronically.
 
Terms and conditions of leasing financing "Inbank" when buying in instalments online:
 
Loan of a product or group of products from €50 to €15,000;
available instalment periods from 6 to 72 months;
one of the following documents is required, one of the following identity documents is required: ID card or passport of a citizen of the Republic of Lithuania;
Payment can be made by bank transfer, at Maxima cash desks, Narvesen kiosks, Paypost points, Perlas terminals;
Early payment is possible without additional commission;
The most convenient way of payment and contract control: www.inbank.lt/ident/registracija 
 
 
Please follow these instructions when purchasing selected items by instalments:

If you have chosen one of the two instalment partners, “Inbank” or “Klix pay later”, you will be redirected to the leasing system at the end of the checkout where you will need to confirm your identity. You will be able to do this via the e-banking system or with an electronic signature;
After confirming your identity, you will be able to choose the payment terms and down payment amount offered by the leasing company. The down payment can be zero if the leasing company provides such conditions;
Once you have filled in your details in the leasing system, selected the leasing terms that suit you and successfully signed the contract, you will be returned to the online shop with an order confirmation window.
 
The online instalment purchase service is available to people who:

Have at least 4 months of work experience at their last place of employment;
Officials, civil servants or farmers with additional proof of income;
Persons working under a self-employed person certificate or business license who wish to purchase goods by instalments must provide:
   - a copy of the self-employed certificate or business license;
   - a declaration of income for the previous calendar year, certified by the VMI (if the client is not yet obliged to declare self-employed income);
    - a bank statement certified by the bank for at least 6 previous calendar months.
After you have added the goods to the cart and confirmed the delivery terms, in the lower part of the payment window under the order amount at the last step there is a special field - "Gift card". In this field you should enter the number of the gift card and click on the "Use" button. After clicking the button, the page will reload and your gift card will be applied to the purchase amount. 
 
If you have changed your mind about using the gift card, click on the "Delete" button.